Client is a financial technology company simplifying payments in Nigeria. When I was joined, operations were slow and lacked structure.

My Role: Business Operations Analyst/Consultant

Challenge: Operations were manual and disorganized. There was no clear workflow or data tracking. Teams often repeated tasks or missed handoffs.

Actions:

• Reorganized processes and built a structured workflow for daily operations.
• Used data to track performance and inform decisions.
• Automated key functions and supported grant funding applications.

Results:

• Improved team output by 25%.
• Increased decision speed by 15%.
• Created sustainable systems still in use today.

Tools Used: Google Sheets, Asana, Slack, Power BI

📎 PDF Report:

FinTech_Brand.pdf